Privacy Policy
Effective Date: January 13, 2025
At SOFX, your privacy is critically important to us. We strive to protect the personal information you provide to us, and we are committed to transparency about how we collect, use, and share your data.
This Privacy Policy applies to all SOFX services, including www.sofx.com, www.sofx.net, www.sofx.io, and future developments such as SOFX mobile applications, as well as other SOFX products and services (collectively referred to as “Services”). By using our Services, you agree to this Privacy Policy and our Terms of Service.
If you do not agree, please refrain from using SOFX’s Services.
Information We Collect
We collect information to improve our services, communicate effectively, and provide you with the best possible experience. The data we collect falls into two categories:
Information You Provide to Us
Examples of data you provide include:
- Account Information: When you sign up or update your profile, we collect data such as your name, email address, contact information, password, professional experience, and preferences.
- Payment Information: For paid memberships or services, we may collect billing details, including your credit card information.
- Content: Any information you include in comments, posts, or uploaded files (e.g., images or videos).
- Communications: Data from interactions like emails or customer support messages.
Information Collected Automatically
When you interact with our Services, we collect some information automatically:
- Web Tracking Information: Includes cookies, IP addresses, browser types, and pages visited.
- Device Information: Device type, operating system, and device identifiers.
- Usage Data: Interactions with our website, newsletters, and apps, such as click rates or content consumption.
How We Use Your Information
We use your data for the following purposes:
- Providing Services: To maintain your account, deliver newsletters, and support secure communications.
- Communication: To notify you about updates, changes to our policies, or other critical information.
- Analytics: To measure user behavior and improve functionality.
- Legal Compliance: To meet legal obligations, enforce policies, or resolve disputes.
Sharing and Disclosure of Information
SOFX takes your privacy seriously. Here’s how your data might be shared:
- With Service Providers: Third-party vendors (e.g., hosting platforms, payment processors) assisting in delivering our Services.
- Legal Obligations: To comply with subpoenas, court orders, or legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity.
- Aggregated Data: Non-identifiable statistics (e.g., user demographics) for analytical purposes.
We do not sell your personal information to advertisers or data brokers.
Cookies and Tracking
We use cookies and similar technologies to provide a better experience. Cookies help us remember your preferences, analyze trends, and enhance security. You can control or disable cookies through your browser settings, but some features may not function optimally if you do so.
Your Choices
We offer control over your personal information:
- Access and Updates: Edit your profile and contact details anytime in your account settings.
- Opt-Out: Unsubscribe from newsletters via the link at the bottom of each email.
- Account Closure: Close your account by contacting us. We retain certain data for legal and operational purposes.
Security
We take reasonable measures to protect your data from unauthorized access, alteration, or destruction. However, no system is entirely secure, and we cannot guarantee absolute protection.
Data Retention
We retain your data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.
Rights of Users
For users in the European Union, United Kingdom, and California, you have additional rights, including:
- Access and Portability: Request access to your personal data.
- Correction: Update inaccurate or incomplete information.
- Deletion: Request deletion of certain data.
- Objections: Object to certain data uses, such as marketing.
To exercise these rights, contact us through your account settings or at privacy@sofx.net.
Links to Third-Party Websites
Our Services may link to other websites. We are not responsible for their privacy practices. Please review their policies independently.
Updates to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated on our website or via email. Your continued use of our Services signifies acceptance of the updated terms.
Contact Us
For questions about this Privacy Policy, contact:
SOFX, Inc.
Email: privacy@sofx.net
Creative Commons Attribution
This privacy policy incorporates elements from Automattic’s (the makers of WordPress) Privacy Policy and is adapted under the Creative Commons Sharealike License. We found this on 404 Media, a media company that SOFX Editors think is awesome. You’re more than welcome to copy ours or theirs, and adapt and repurpose them for your own use. Just make sure to revise the language so that your policy reflects your actual practices. If you do use it, make sure to credit and link to Automattic/WordPress somewhere on your site.
Let me know if you’d like to refine any specific sections!