FAQ
Welcome to the SOFX Network
You’ve just joined a secure, human-centered communication network built for real people. Below is a quick guide to help you get started with your new email and explore the benefits of your membership.
Continue to DashboardYour SOFX Email Portal
Use the link below to access your email portal. This is the primary way to check and send email using your new @sofx.net address.
Once inside, head to Settings > Profile to update your recovery email, set up aliases, or explore additional features. Take a moment to familiarize yourself with the interface.
Use SOFX Email in Outlook or Other Clients
You can connect your @sofx.net address to apps like Microsoft Outlook, Apple Mail, or Thunderbird.
📄 Download Setup PDF
🔗 Visit Help Page – for step-by-step instructions
Need help with setup? Contact Member Support
Want to import emails from a previous account? You can do that from inside your webmail.
Go to Settings > Connectivity and follow the prompts Mail Migration.
If you’d like help during this process, contact Member Support
Manage Your Billing & Subscription
To access or update your billing information, Continue to your Dashboard, then click the Billing Section.
From there, you can:
- Update your card or payment method
- Cancel your membership at any time
Stay Connected With Our Private Signal Communities
SOFX members have access to invite-only Signal groups. These spaces are used for:
- Important system notifications
- Industry discussions and report breakdowns
- Updates on global events covered by SOFX
As the network grows, we’ll be launching location-based and interest-based groups for deeper connections across the community.
Exclusive Access to Industry Reports & Market Notices
All SOFX members receive exclusive member-only reporting, including:
- Industry intelligence briefs
- Market opportunity alerts
- Long-form trend analysis
These will be delivered to your @sofx.net address by default.
Want to receive them at another inbox? You can add a secondary email in your Dashboard > Preferences.
You can also unsubscribe at any time by managing your email preferences.
Early Access. Real Benefits. Exclusive Events.
Your SOFX membership includes access to:
- Special invite-only webinars and training
- Online and in-person member events
- Member-only discounts on relevant tools and services
We’re just getting started. Expect much more as the network grows.
Questions or Need Help?
Reach out to us anytime at membersupport@sofx.net We’re here to support you, every step of the way.